Add a customer to the queue with a phone number and the customer receives a pre-programmed (and customizable) message confirming that the customer is on the waitlist.
Press “Notify” and the customer receives a text message to return and be seated. Customers can reply if they want to indicate that they are running late or went elsewhere.
With Carbonara App, you can accept reservations via telephone, email, or web form and manage them manually. Or you can offer customers to book automatically using the online booking form. There is no additional cost for online bookings – no per booking fee!
Use the Carbonara App to manage your tables and indicate where waiting customers will be seated. Using more than one phone or tablet, your staff can collaborate to seat customers faster.