Carbonara

Comparison updated October 2026

Alternative to TheFork for restaurant owners: Carbonara App

Looking for a booking system with a flat monthly fee and no per-cover commission? Here's how Carbonara App and TheFork Manager compare on pricing and features, plan by plan, based on what TheFork publishes.

  • €0 to start
  • No commission per cover, on every plan
  • Set up in less than five minutes
  • No contract, no card to start

Why this page

Two different models

TheFork and Carbonara App solve different problems. Here's how each one works.

TheFork: marketplace and management software

TheFork is a restaurant booking marketplace with its own management software, TheFork Manager. According to its official pricing page, TheFork offers several plans and charges a fee based on a percentage of the average bill per guest for bookings that come from TheFork, Tripadvisor and partners.

Bookings from the restaurant's own website, Instagram and Facebook are included, with no commission.

Carbonara App: flat-fee management software

Carbonara App is not a marketplace. It's an app for managing reservations and a queue for guests without a booking (walk-ins), built for independent restaurants, cafés and bars.

Flat monthly plans, no per-cover commission, and a free plan for low-volume venues.

Verdict

Carbonara App or TheFork: which one suits you?

It depends on what you need most: fixed costs and running the floor, or visibility on a marketplace.

For fixed costs

Carbonara App

Flat-fee management software, no per-cover commission

  • Free plan for 50 reservations and waitlist groups in any 30 days
  • Paid plans from €9.99 a month, flat fee
  • Zero per-cover commission on every plan
  • Walk-in waitlist and reservations in one app
  • SMS and WhatsApp that guests can reply to (paid as you send them)
  • QR code queue at the door
  • Set up in less than five minutes, no contract

For visibility

TheFork

Booking marketplace with TheFork Manager software

  • TheFork marketplace to reach new diners
  • Partner channels: Tripadvisor, MICHELIN and more
  • Commission-free widget for your website and social media
  • Dedicated account manager and support 7 days a week
  • Waitlist for when you're fully booked (Performance, Enterprise)
  • Chat with guests, card guarantees and reconfirmations (from Performance)
  • Group features and email campaigns (Enterprise)

Costs: monthly plan (price on request) and a fee based on a percentage of the average bill per guest for bookings from TheFork, Tripadvisor and partners.

Carbonara App and TheFork Manager, side by side.

TheFork ManagerCarbonara App
Cost to start
Monthly fee depending on the plan (price on request)
Free plan: 50 reservations and waitlist groups in any 30 days
Per-cover commission
Fee based on a percentage of the average bill per guest, on bookings from TheFork, Tripadvisor and partners. Bookings from the restaurant's website, Instagram and Facebook are included
None, on every plan
Waitlist
Waitlist for when the restaurant is fully booked (Performance, Enterprise)
Digital queue for guests without a booking (walk-ins), with QR code, on every plan
Online reservations
One platform that centralises all bookings 24/7
Every plan
Booking widget
Yes, commission-free; customisable from Performance
Yes
Reminders and SMS reconfirmation
Reconfirmation by email and SMS listed as included
Text and WhatsApp messages, paid as you send them
Two-way messages
Chat with guests from Performance
Text and WhatsApp, paid as you send them
Floor plan
Smart floorplan from Performance
Every plan
Deposits and card guarantees
Credit card guarantees and pre-payments from Performance
VIP and PX plans
Analytics
Standard analytics; advanced analytics and market insights from Performance
Daily insights included
Guests and marketing
Guest database and POS/CRM sync from Performance; email campaigns in Enterprise
Marketing-list sign-up with the guest's explicit consent
Reaching new diners
TheFork marketplace and partner channels (Tripadvisor, MICHELIN)
Not a marketplace
Getting started
Price on request; personalised account set-up
Less than five minutes, no contract

Source for TheFork: TheFork Manager official pricing page, checked on 9 October 2026. Features may vary by plan, country and over time.

How the costs work.

How each one charges, based on what each company publishes.

TheFork ManagerCarbonara App
Monthly fee
A monthly fee by plan (price on request)
Flat fee by plan: Free, then €9.99 to €52.99 a month
Per-cover commission
A fee based on a percentage of the average bill per guest for bookings from TheFork, Tripadvisor and partners
None, on every plan
Reservations from your own website and social media
Bookings from your website, Instagram and Facebook included
Included, no commission
Other variable costs
To find the rate for your restaurant, check your TheFork contract or the official pricing page.
Text and WhatsApp messages you send; ticket fees and deposits, where used

On every plan: a fee based on a percentage of the average bill per guest for bookings from TheFork, Tripadvisor and partners; bookings from your website, Instagram and Facebook included. Prices on request. Sources: TheFork Manager pricing and TheFork Manager plans, checked on 9 October 2026.

TheFork's plans, as TheFork describes them.

What each TheFork plan includes, summarised from TheFork’s own pages.

Visibility

Listing on the TheFork marketplace and partner channels, commission-free booking widget for website and social media, one platform for all bookings, marketing tools, mobile app, dedicated account manager

Performance

Everything in Visibility, plus: smart floorplan, card guarantees, pre-payments and reconfirmations, customisable booking flow, advanced analytics, chat with guests, guest database with POS and CRM sync

Enterprise

Everything in Performance, plus: features for restaurant groups, tailored email campaigns, extended data options and integrations

Prices on request. Sources: TheFork Manager pricing and TheFork Manager plans, checked on 9 October 2026.

Carbonara App pricing

Flat fee. Zero commission per cover.

Start on the Free plan and move up only when your volume needs it. Every plan includes reservations and the waitlist.

Free

€0

50reservations and waitlist groups, any 30 days
Get started

Starter

€9.99/month

100reservations and waitlist groups, any 30 days
Get started

Light

€18.99/month

300reservations and waitlist groups, any 30 days
Get started

Advanced

€27.99/month

600reservations and waitlist groups, any 30 days
Get started

VIP

€39.99/month

1,200reservations and waitlist groups, any 30 days
Get started

PX

€52.99/month

Unlimitedreservations and waitlist groups
Get started

Messages are paid as you send them. Ticket fees from 2.95% to 3.95% by plan. Deposits on VIP and PX. Two-week free trial. 10% off with yearly billing.

What you get

Carbonara App's main features

Everything an independent restaurant needs to manage guests, cut no-shows and work better, in one app.

  • Digital waitlist

    No more pen and paper. Manage walk-in queues digitally and give guests real wait times.

  • Online reservations

    Reservations 24/7 from your website, Instagram or a link, synced across your team's devices.

  • SMS and WhatsApp

    Reminders and 'table ready' alerts. Guests can reply if their plans change.

  • Table management

    Table map in the app and live floor management from a phone or tablet.

  • QR code queue

    Guests scan the QR at the door, join the list and get updates, with no app to download.

  • Daily insights

    Covers served, average wait times and peak hours, for better decisions.

  • Guest data and GDPR

    Carbonara App processes guest data on the restaurant's behalf and only to provide the service, in line with GDPR.

  • Reserve with Google

    Guests book straight from your restaurant's Google Business Profile. Included in PX; an add-on on other plans.

Real feedback

What restaurant owners say about Carbonara App

From reviews on Capterra and GetApp.

“Training was really simple — very easy to roll out to the team, completely intuitive. It does exactly what it promises, without a hitch.”
JD, Front-of-house managerVia Capterra · Verified review
“The fees of the chosen plan fit perfectly with our budget, and the benefits of optimising our business compensate for our investment.”
Mauren SalasBread House, Costa Rica
“We are pleasantly surprised by what Carbonara App has to offer at such an affordable cost. Highly recommended for any independent restaurant.”
Norberto VianaJaponês, Portugal

No contract required.

One monthly fee and no minimum term. Pay monthly and change your plan whenever you like.

TheFork vs Carbonara: questions

It depends on what you need. Carbonara App handles reservations, a queue for guests without a booking, the floor plan and messages to guests, on a flat fee with no per-cover commission. It's not a marketplace: it won't bring you new diners the way TheFork and its partner channels do. If many of your bookings come from the TheFork marketplace today, factor that in before switching.

Further reading

Useful resources for restaurant owners

Ready to try the alternative to TheFork?

Start on the Free plan: no credit card, no contract. Move up only when you need to.

Up to 50 reservations and waitlist groups free in any 30 days · Plans from €9.99 a month · 2-week trial

Privacy, data and GDPR compliance

Carbonara App is committed to protecting the privacy of restaurant owners and their guests. The service is run in line with the General Data Protection Regulation (GDPR) and applicable data protection law. Personal data, such as guests’ names and phone numbers, is collected only to provide the reservation and waitlist service, as described in our Privacy Policy.

Guest data and marketing lists: where a guest has given explicit, freely given consent to receive marketing from the restaurant, for example when booking, Carbonara App lets the restaurant use those contact details for a direct, consent-based marketing list, under Art. 6(1)(a) GDPR. The restaurant remains the data controller and is responsible for valid, documented consent. Guest data is never sold or shared with third-party advertisers.

Guests can access, correct or ask to delete their data at any time, by writing to the address in our Privacy Policy.

This comparison page is produced by Carbonara App. Information about TheFork comes from TheFork Manager’s official pricing page and plans page, checked on 9 October 2026, and may vary by plan, country and over time: always check current terms directly with TheFork. Carbonara App is not affiliated with TheFork, Tripadvisor or any other third party mentioned on this page. All trademarks belong to their respective owners.